Tesco: Building talent and capability

The Challenge

Already a keen advocate of the benefits of developing talent, this challenge was to strengthen the leadership capability across the business and support the development of 1,000 Personnel Managers and 50 Group Personnel Managers within Tesco Stores.

The Solution

The Building Talent and Capability programme which FPG delivered across Tesco Stores focused primarily on exploring the future role of Personnel Managers, leading them away from behaving as simple training solutions providers towards operating as a real strategic force: holding line managers to their highest potential and giving them the skills and tools to develop talent.

As a further contribution to the sustainability of the programme the Personnel Managers were tasked with designing a half day workshop to engage their Store Managers and Store Directors, thereby communicating to all stakeholders a deeper understanding of the programme objectives and content to allow all parties to work on shared challenges with a common language and vision.

Both programmes comprised a blend of talent-building skills workshops, practical on-the-job transformational coaching application, maintenance of capability diaries and action learning to unlock individual potential and contribution to release a leadership style, alongside a collection of tools, shifting the focus to behavioural and attitudinal talent building.

The Results

Transformational and behavioural coaching within Tesco Stores has provided individuals with the next level of skill and talent development capability so they confidently coach up, across and down ‘in the moment’, increasing diverse capability across the organisation.

As a direct result of delivering the interventions in phases, giving individuals a chance to review, refresh and step into the next level, FPG has dramatically increased return on investment, built internal capability, helped underpin the required behaviour change and ultimately delivered long-term sustainability.

Following the programme FPG was awarded a Tesco Values Award. These awards are presented to both staff and supplier partners who actively role-model and support the Tesco Values. This is a tangible endorsement of the FPG approach in actively and authentically partnering with our clients.

“Thank you very much for all your support and expertise in designing and delivering this Programme – this has left a great legacy in our business, with Personnel Managers confident and capable of coaching our managers. Thank you.”

To talk to us about building talent and capability in your organisation, please call us on +44 (0)1628 488990 or email us info@fullpotentialgroup.com