From Conflict to Collaboration – How Leaders Can Shift the Dynamic

Author

Carole Gaskell

Founder & CEO

< 1 minute read

14 Jul 2025

Workplace war

Carole Gaskell, CEO of Full Potential Group, has contributed to Training Journal, sharing how organisations can move beyond tension and conflict to create more connected, high-performing teams.

In the article, she explores:

  1. The importance of emotional intelligence in de-escalating issues before they become personal
  2. How tools like VITAL and SBI help leaders handle conflict with clarity and composure
  3. The value of creating a shared, constructive language around disagreement
  4. Why people need to feel safe enough to challenge ideas and speak openly
  5. How real-play and immersive learning can help leaders develop lasting conflict confidence

Read the full article on Training Journal

Related Articles

Sustaining Capacity Is The New Resilience

Resilience is not the same as capacity – why [...]
16 Jul 2025 |  Kate Woodward
Read Post

How Can HR Re-engage Managers and Unlock Performance?

Carole Gaskell, CEO of Full Potential Group, has contributed [...]
14 Jul 2025 |  Carole Gaskell
Read Post

Why “Accidental Managers” Need More Than Good Intentions

Kate Woodward, Client Success Director at Full Potential Group, [...]
14 Jul 2025 |  Kate Woodward
Read Post

Linked Services

PR

Ready to get the latest straight to your inbox?

Full Potential Group is committed to protecting and respecting your privacy, and we’ll only use your personal information to administer your account and to provide the products and services you requested from us. From time to time, we would like to contact you about our products and services, as well as other content that may be of interest to you. If you consent to us contacting you for this purpose, please tick below to say how you would like us to contact you:
You can unsubscribe from these communications at any time. For more information on how to unsubscribe, our privacy practices, and how we are committed to protecting and respecting your privacy, please review our Privacy Policy.
By clicking submit below, you consent to allow Full Potential Group to store and process the personal information submitted above to provide you the content requested.